Thank you for choosing our website to purchase products. We are committed to providing you with quality products and services. To ensure your satisfaction, we have established the following return and refund policy: Return conditions Time limit: You can apply for a return within 30 days from the date you received the product. Condition requirements: The product must be unused, in its original packaging, with all accessories and instructions. Exclusions: Custom products, special products and gift cards are not eligible for return. Return application To apply for a return, please contact our customer service team Please provide your order number and the reason for the return, and our customer service will contact you within 24 hours. Return process Once your return request is approved, you will receive a return authorization and instructions on how to ship the product back. Please use the tracking service to ensure that we receive your return. Refund processing Once we receive and inspect your return, we will process the refund within 7 business days. The refund will be refunded to the payment method you used to purchase the product, and the specific amount may vary depending on your bank’s processing time. Shipping costs Return shipping costs are borne by the customer unless we sent the wrong product or the product is defective. Problem Feedback If you have any questions about the return and refund policy, please feel free to contact us. We will do our best to help you solve the problem. Thank you for your understanding and support!
